Welcome to CWClub. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our application and services. By using CWClub, you agree to the terms described in this policy.
- Personal Information: such as your name, email, phone number, and date of birth.
- Usage Data: such as app activity, preferences, transaction and interaction history.
- Device & Technical Info: including device type, IP address, operating system, and browser type.
- Location Data: approximate location (with your consent) to improve service relevance.
- Provide and improve the CWClub experience.
- Personalize content, rewards, and offers.
- Communicate updates, promos, and important notices.
- Maintain platform security and performance.
- Analyze app usage and user behavior (aggregated and anonymous).
- Our brand partners (for reward validation or promo personalization).
- Third-party services that support our platform (e.g. analytics, hosting) under strict confidentiality agreements.
- Legal authorities if required by law.
We implement reasonable technical and organizational safeguards to protect your data. All sensitive information is encrypted in transit and at rest. However, no method of online transmission is 100% secure. We work hard to protect your data, but cannot guarantee absolute security.
- Access or update your personal information.
- Request deletion of your account and data.
- Withdraw consent (where applicable).
- Contact us with any privacy-related concerns.
We may use cookies or similar technologies to enhance app experience and analyze usage. You can manage cookie preferences in your device settings.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
- Phone: +62-811-5736-900
- Email: cs@cwcoffee.id
- Address: Jl. Hm Suwignyo, Ruko Citra Andalas No. 1-5 Lantai 4, Desa/Kelurahan Sungai jawi, Kec. Pontianak Kota, Kota Pontianak, Kalimantan Barat